Shipping Policy

Shipping Methods (Updated)

We provide Standard Shipping to most countries, and Express Shipping services are still gradually opening up. Currently, Express Shipping is only available to select countries or regions.

Free Shipping For UAS:

We offer free shipping services to most countries when your order total reaches USD $199.99. (Note: Free shipping is calculated on the subtotal after discounts are applied). The final price will be reflected on the checkout page.

Note for U.S. Customers:

Due to recent tax reforms and customs regulations, we expect shipping delays of 7–14 business days for U.S. orders. These delays are a result of enhanced customs clearance procedures. We will do our best to ensure that your order is delivered as quickly as possible, and your order will be processed and shipped as soon as possible.

Additionally, all orders are subject to DDP (Delivered Duty Paid), which means taxes and duties are included in your checkout amount. The shipping cost will be calculated on the checkout page, and the total amount includes applicable taxes.

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Other Countries/Regions Customers:

Shipping Methods (unchanged)

We continue to offer Standard Shipping to most countries, and Express Shipping is gradually being rolled out. As of now, Express Shipping is available for select regions only.

Free Shipping:

We offer free delivery services for most countries when the total order amount reaches USD $79.99. This free shipping offer is applicable to a wide range of countries and will be reflected on the checkout page.

Countries eligible for free shipping:

Note for Non-U.S. Customers:

We want to assure our valued customers outside of the United States that our shipping policies remain unaffected by the U.S. tax reforms. You can continue shopping with confidence as the delivery times and policies for your region remain the same. No delays are expected for shipments to other countries.

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⚡Delivery Times:

• Orders are processed within 1-2 business days. During holidays, there might be delays.

• Delivery times vary based on your delivery address and selected shipping method, typically ranging from 10-15 business days.

• Some orders may be shipped in separate packages if multiple items are ordered.

• In-stock items are shipped within 1-2 business days, and out-of-stock items will be replenished and shipped within 20 days.

After your order ships, you will receive a shipping confirmation email with tracking details.

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Shipping Cost:

Shipping fees are based on the total weight of your order and are displayed at checkout.

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Countries We Do Not Ship To:

America: Angola, Argentina, Aruba, Bermuda, Chile, Costa Rica, Dominican Republic, Greenland, Guadeloupe, Jamaica, Martinique, Panama, United States Minor Outlying Islands, Uruguay
Europe: Bosnia & Herzegovina, French Southern Territories, Guernsey, Liechtenstein, Malta, North Macedonia, Serbia
Asia: Azerbaijan, Brunei, China, Georgia, India, Iraq, Lebanon, Qatar
Africa: Mali, South Africa
Oceania: New Caledonia
Middle East: Kuwait
Other: Saint Martin, Turkey

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Order Tracking:

1. Self-Service Query:

   • You can track your order by entering your order number and email on our Order Status Page or www.17track.com.

2. Via Email:

   • After your order ships, you will receive an email with tracking details.

3. Customer Service:

   • If you cannot find your order status, please contact us at service@incerunmen.com.